Privacy Policy
Effective Date: [Insert Effective Date] • Last Updated: [Insert Last Updated Date]
This Privacy Policy explains how GulfTech POS ("we", "us", or "our") collects, uses, and shares information when you use our POS software, mobile applications, and website.
1. Information We Collect
We collect several types of information to provide and improve our services:
a. Account & Subscription Information
- Name, business name, email, phone number, billing address, and account credentials.
- Subscription plan, billing and payment history, and renewal preferences.
b. Payment Information
Payment card processing is handled by our third-party payment gateway. GulfTech POS does not store full card numbers on our servers.
c. Business & Transaction Data
Sales records, customer records entered into the POS, inventory data, employee records, invoices and receipts, and analytics derived from your POS usage.
d. Technical & Device Information
IP address, device identifiers, browser and OS type, access timestamps, mobile app analytics, and crash logs (for performance and stability).
2. How We Use Your Information
We use collected information to:
- Create, operate, and manage your GulfTech POS account and subscriptions.
- Process payments, billing, refunds, and renewals.
- Provide, maintain, and improve the POS platform and mobile app.
- Deliver customer support, notifications, and optional marketing (with opt-out).
- Detect and prevent fraud, abuse, or unauthorized access.
- Comply with legal obligations and respond to lawful requests.
3. Data Sharing & Disclosure
We may share information with:
- Service providers: Payment processors, hosting providers, analytics, email/SMS gateways — all operate under data processing agreements.
- Legal authorities: If required by law or legitimate legal process.
- Business partners: Only with your consent (e.g., optional integrations).
We do not sell or rent your personal data to third parties.
4. Data Retention
We retain data while your account is active and as necessary to provide services. After cancellation we retain minimal data for legal, tax, and fraud-prevention reasons. You may request deletion; see Contact Us.
5. Data Security
We apply industry-standard controls including TLS for data in transit, encrypted storage for sensitive data, access controls, regular audits, and monitoring. However, no system is perfectly secure; keep your login credentials confidential.
6. Mobile App Privacy
Our mobile app may request permissions to enable features:
- Camera: For barcode scanning and capturing receipts/invoices.
- Storage: To attach photos or export reports (files created by the app).
- Location: Optional, for geolocation-enabled reporting (only if enabled by you).
We do not access your personal photos or contacts without explicit consent.
8. Your Rights
You may:
- Access, correct, or delete your personal data.
- Request export of your business data (where applicable) from your account dashboard.
- Opt out of marketing communications anytime.
To exercise rights, contact us at the address below. Requests may require verification.
9. Children’s Privacy
Our services are intended for businesses and not for children under 18. We do not knowingly collect data from minors.
10. International Data Transfers
If you are located outside the country where GulfTech POS operates, your data may be processed or stored in other jurisdictions. We ensure compliant safeguards for transfers.
11. Changes to This Policy
We may update this policy periodically. The revised policy will include a new Effective Date. Continued use of services after changes means you accept the revised policy.
12. Contact Us
If you have questions or requests regarding this Privacy Policy, please contact:
GulfTech POSEmail: support@gulftechpos.com
Website: https://gulftechpos.com
Address: [Insert Business Address]